How implementing a contactless delivery system can help delivery businesses to sustain during COVID-19?

 The COVID-19 pandemic has been nothing short of a nightmare for businesses across the globe. Lockdowns, social distancing norms, etc have made it difficult for businesses to sustain themselves. However, there are few industry verticals that have witnessed an unprecedented rise in the times of the pandemic.



I am talking about the on-demand delivery businesses. The COVID-19 pandemic has played a major role in boosting these services. There are several factors behind this boost. First, due to curfews, people can’t go outside to shop which made them dependent on delivery services.

Secondly, and more importantly, authorities have allowed food delivery, grocery delivery, and medicine delivery amidst curfew since they deliver essential goods.

This boost also ensured that all online delivery businesses have to majorly transform their operations with respect to the pandemic. In simple words, they have to come up with a solution that can assure their customers that there’s no danger of getting infected while using their delivery services.

And that’s when the concept of contactless delivery was conceived. Today, a majority of on-demand delivery platforms have implemented contactless delivery solution to offer safe delivery services.

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